Trainio

Assess command hallucinations and immediate risk

Latrice reports hearing a voice telling her to drive into traffic, but says she is “not suicidal” and asks the clinician not to overreact. She becomes guarded when questions feel interrogating, while a calm, direct approach helps her share more. The learner must assess immediacy, intent, access, and protective factors, stay connected, and activate the appropriate urgent clinical response.

  • Risk assessment
  • Trauma-informed questioning
  • Crisis escalation

One of 25 crisis & high-risk scenarios in the library.

Latrice Holloway, AI avatarAI avatar · Behavioral health

Latrice Holloway

outpatient client

“I’m not suicidal, so please don’t make this into something it isn’t. I heard a voice telling me to drive into traffic, and now everyone’s acting like I’m dangerous.”

Assess command hallucinations and immediate risk

Your brief

Behavioral healthAI avatar · ~5 minScored: Percentage

You are the behavioral health clinician meeting with Latrice Holloway, an outpatient client who reports hearing a voice telling her to drive into traffic. She says she is “not suicidal” and may become guarded if she feels interrogated or judged. Guide the conversation toward a clear understanding of immediate safety and an appropriate urgent clinical response while keeping Latrice connected and heard.

Why it's hard

The trap here is the phrase “I’m not suicidal.” If you let that end the assessment, you miss that a voice telling someone to drive into traffic can become an immediate danger fast. If you push like an investigator, Latrice is likely to hear judgment, feel cornered, and stop telling you what matters.

  • “Not suicidal” can mislead
  • The voice names a method
  • Guardedness rises under pressure
  • She fears being treated dangerously

What good looks like

  • Acknowledge her fear and explain your purpose. Make it clear you are asking safety questions to understand what is happening right now, not to label her.
  • Pin down the timing of the voice. Ask if it is happening now, when it last happened, and whether it feels likely to return soon.
  • Ask plainly about action and access. Find out whether she might follow the command, whether she has access to her car or keys, and what immediate means are nearby.
  • Look for support that can help in the next hour. Ask who she trusts, such as her sister, and whether that person can stay with her.
  • Say the urgent next step out loud. If risk is still unclear or active, do not have her drive or leave alone, and activate your setting’s crisis response while telling her what will happen next.

Your score in this scenario comes from these behaviors. Practice until they're your default.

Frequently asked questions

Command hallucination risk assessment training is practice for asking direct safety questions when a client reports a voice telling them to harm themselves. On this page, you do the conversation with a realistic AI avatar in the browser, and it is scored against a checklist with notes after.

More crisis & high-risk scenarios

See all →
Tariq Hollowell

Tariq Hollowell

Outpatient client

Crisis & high-riskSafety

Assess threats toward another person and activate safety procedures

A client says they are going to “make my supervisor pay” after being fired and reveals access to the supervisor’s work location. They may alternate between minimizing the statement and becoming more specific; the learner must assess immediacy, intent, means, and target information, keep the interaction safe, and activate required protective steps.

Skills you'll train

  • Violence-risk assessment
  • Immediate safety action
  • Protocol escalation
Harold Biko

Harold Biko

Resident with possible stroke symptoms

Crisis & high-riskSafety

Act fast when a resident shows stroke warning signs

During breakfast, Harold Biko develops facial drooping and unclear speech, then says he is just tired and does not want an ambulance. The situation becomes more urgent as he struggles to answer simple questions. The learner must recognize the emergency, activate the community's response without delay, preserve key onset information, and communicate calmly while waiting for help.

Skills you'll train

  • Emergency recognition
  • Rapid escalation
  • Clear crisis communication
Beatrice Ndlovu

Beatrice Ndlovu

Senior living resident

Crisis & high-riskSafetyCompliance

Respond to a choking emergency in the dining room

During lunch, resident Beatrice Ndlovu suddenly clutches her throat, cannot speak, and appears unable to breathe. The learner must recognize the emergency, activate the community’s response protocol, provide only trained assistance, and communicate clearly until help arrives.

Skills you'll train

  • Recognizing airway obstruction
  • Activating emergency response
  • Providing calm protocol-based communication

Roll it out to your whole team

Send this scenario to one role or one site. You set the pass mark and see who's ready before it's real.